CS Case Initiation Specialist
Job Description:
Client: State of Missouri Child Support Division | Pay: $17.50/hr | W-2 Contract | Classification: Admin 2 Data Entry
Purpose: Open all child support cases for the State of Missouri using application details to find and locate possible parties and creating the case to match the needs of families. All applications are processed in a detailed and timely manner.
Responsibilities:
- Assess child support cases using contract/project systems and online resources
- Assist customers who call in regarding their applications
- Analyze and interpret data to determine appropriate next steps
- Maintain confidentiality and uphold legal standards
- Enter and verify accurate data into computer programs
- Follow standard operating procedures thoroughly to ensure proper processing
Minimum Requirements:
- High School diploma or equivalent
- At least one year working in a clerical, data entry, or office assistance position
- Proficient in data entry (keyboard, mouse, 10-key)
- Typing speed of 45-50 WPM minimum
- Proficient in Microsoft Office
- Ability to sit for long periods of time
- Ability to lift at least 15 pounds as needed
Note: Requires 45-50 WPM typing — screen carefully.